Account Management

How do I create an account?

Creating an account is quick and easy. To create your free account, visit the account creation page, create a unique username and password, fill out the required information, and you're good to go. To give you quicker access to all our FREE content, sign up for our email newsletter, which keeps you in the know on new supplements, fitness articles, recipes, exercise videos, coupon codes, clearance items, and more.

After an account is created, you'll have access to your order history, payment preferences, and address information, which makes the process of placing another order quicker and easier.

Establishing an account also gives you access to LiveLifeGood.com, an online social community filled with people like you, who are working hard to build a healthier body and mind. On LiveLifeGood.com, you can set a goal, establish a plan to achieve it, track your progress towards it, and receive the motivation needed to smash that goal to pieces. You can also upload progress photos, rate your favorite supplements, write a blog, track body measurements, and share your success with friends.

If you need further assistance, please do not hesitate to contact our award winning Customer Service department. We're here to help anytime; 24 hours a day, 7 days a week.

How do I change my username?

We're sorry, but it isn't possible to change a username after it has been created. Because of the way our site works, changing your username would break your profile and make it inaccessible. If you have an extreme circumstance and changing your username is vital, the best solution available is to deactivate your existing account and create a new one using a different username and email address. Unfortunately, the new profile will not have your order history, saved payment and shipping information, or Livelifegood information (i.e., photos, tracked workouts, etc.) associated. Please note that deactivating an account does not permanently remove this information, it just removes it from public view. We apologize for the inconvenience this causes, and truly appreciate your understanding.

How do I change my password?

Changing your password is simple, and can help protect the security of your account. To change your password, make sure that you are logged in to your account, and then follow these instructions. Once you click "Save New Password," you've successfully and securely changed your password.

If you can't log in because you forgot your password, visit our password recovery page and enter the email address associated with your account. Within a few minutes, a password recovery email should arrive in your inbox that includes the username associated with the provided email address and quick instructions on how to reset your password. If for some reason you don't receive the email within 15 minutes, please check your spam or junk email folders, as sometimes it can be recognized by certain email services as junk mail.

How do I find my username?

If you can't remember your account username, we can send you an email with the username listed and provide step-by-step instructions on how to reset your password if needed. To request an email, please visit our password recovery page, enter your email address, and then click the "Request Username/Password Now" button. Within a few minutes, a password recovery email should arrive in your inbox that includes the username associated with the provided email address and quick instructions on how to reset your password. If for some reason you don't receive the email within 15 minutes, please check your spam or junk email folders, as sometimes it can be recognized by certain email services as junk mail.

Am I required to create an account to make a purchase?

While you are not required to create an account to order products on Nutrigains.com, we highly recommend it. After an account is created, you'll have access to your order history, payment preferences, and address information, which makes the process of placing another order quicker and easier.

Establishing an account also gives you access to LiveLifeGood.com, an online social community filled with people like you, who are working hard to build a healthier body and mind. On LiveLifeGood.com, you can set a goal, establish a plan to achieve it, track your progress towards it, and receive the motivation needed to smash that goal to pieces. You can also upload progress photos, rate your favorite supplements, write a blog, track body measurements, and share your success with friends.

To create your free account, visit the account creation page, create a unique username and password, fill out the required information, and you're good to go. To give you quicker access to all our FREE content, sign up for our email newsletter, which keeps you in the know on new supplements, fitness articles, recipes, exercise videos, coupon codes, clearance items, and more.

If you need further assistance, please do not hesitate to contact our award winning Customer Service department. We're here to help anytime; 24 hours a day, 7 days a week.

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